I wouldn’t recommend buying from Back Market unless you know exactly what you’re getting into. Customer feedback is an invaluable metric when assessing the trustworthiness of a platform. However, like any marketplace, there are occasional complaints, primarily regarding issues with individual devices or shipping delays. But with the proliferation of online marketplaces, the question of trust and reliability becomes paramount. Is Back Market truly a trustworthy platform for consumers looking to purchase refurbished devices? This review delves into various aspects of the platform to provide a comprehensive answer.
Back Market is an online marketplace where refurbished items are sold for incredibly low prices. Most of the marketplace is dominated by electronics, with a small share of home and kitchen products. However, the marketplace is slowly morphing into other categories. Most refurbished product sellers offer some kind of warranty and will try to repair a device before replacing it.
Seller Accountability:
- While it does have a few limitations, like varying cosmetic conditions and occasional stock shortages, the overall buying experience is solid, and the savings are significant.
- It’s not one of those mysterious companies with a suspicious origin; Back Market exists since 6 years and should be considered as an established organization with many happy customers.
- To address these apprehensions, Back Market prioritizes transparency, accountability, and customer-centric policies.
- You can get Apple or Samsung watches, Fitbits, and Garmin smartwatches at discounted prices.
Offering valuable products with great prices and giving the environment a chance to recover, Back Market has become an influential entity in the refurbished goods market. The company’s focus on refurbished items reduces the environmental damage caused by e-waste. Companies can ask for reviews via automatic invitations.
So, Why A Refurbish IPhone?
Plus, customer service is always on hand to answer questions before purchase. Overall, Back Market’s trustworthy reputation is supported by its commitment to quality, transparency, and customer protection. In some countries, Back Market may offer additional payment options like financing or installments through partners.
They provide quality products at a lower cost than new ones. They prioritize customer satisfaction and protection. They have secure payment processing and full refunds within 30 days. All devices are tested and renewed by professional technicians. Positive reviews from satisfied customers all over the world back this up. They are accredited by the Better Business Bureau in good standing.

Trustworthy Simple And Easy Hub And…

In other cases, the product may be new, but the packaging has been opened or damaged. I paid extra for a “new” battery when I bought my iPhone from BackMarket and it’s already trash after just one year. Down to 83% capacity even though I spent more money for something that was supposed to last.
My Phone Keeps On Automatically…
In addition, they’re asked to provide proof of those operations. Back Market states that 1 out of 3 sellers that want to join get approved. Keep reading my Back Market review to learn more about how the company works and what products they sell. As a side note, instalment payments are available with Affirm. I was nervous, because I did not know what to expect. I feel like it was too good to be true but once I received my product, I felt relieved and glad that I trusted the company.
- While this means Back Market isn’t directly responsible for every “back market complaint,” they have implemented systems to encourage quality and address customer concerns.
- In such cases, you’ll likely need to send it back for repair.
- But wait I can just send it back and have my money back, right?
- However, if the deals at Back Market aren’t appealing to you, you can shop at other online electronics stores.
- Good reviews mention the excellent condition of their used phones and getting their new device at the best price.
- Buying refurbished products has great benefits!
Very Fast Delivery

In our examination of Back Market’s credibility, we’re particularly attentive to what people are saying about their experiences. Direct customer reviews and structured feedback are indispensable tools in assessing the quality and reliability of Back Market’s offerings. Ensuring legal compliance and prioritizing consumer protection are fundamental aspects of Back Market’s operations.
I Am So Happy With My Purchase
You can save a lot compared to buying from the manufacturer or store. Not only that, but refurbished tech also helps the environment. Instead of throwing out old devices, you can buy certified refurbished products from Back Market. That way, consumers can trust in quality and do something good for the planet. Customer reviews often highlight positive experiences with product quality, customer service, and the platform’s sustainability efforts.
With people facing monetary concerns and wanting to make sure they are spending each dollar smarter, it makes sense to look for a used iPhone, and that’s where Back Market can help. We’ve used Music Magpie a few times and were happier with their service. We used them for a refurbished iPhone but they wriggled out of honouring the warranty when it went wrong a few months down the line. As the holidays are coming up, Back Market notes that there may be delays due to inclement weather and high demand.

Initially it was relatively small, so I did not return the device, but over the next several weeks it delaminated further and performance of the device was effected. Tekhouze insisted that we dropped the device which then became delaminated, which was not true. Despite purchasing the extended warranty through back market they insisted the damage was not covered. So I had to eat the cost of the device with no resolution. I highly advise not purchasing devices from back market or tekhouz. I purchased an iPhone 14 through Backmarket and so far am very pleased with the device.
At the time of writing, the retailer is featuring a Samsung 50-inch TV for about $575. The retailer also provides controllers and accessories, which start at about $20. Some devices might be more expensive, depending on the model and specs. Your favorite playlist or a relaxing podcast are great ways to get up and motivated on a Monday. Of course, having a good pair of headphones or earbuds doesn’t hurt either.
Was straightforward to set up and all data from my retiring MacBook transferred in a reasonable time. Be the first to know about new arrivals, exclusive deals, and tech news that matters. You also can’t use Back Market if you live in Puerto Rico, as it’s one of the few areas the company doesn’t ship to. It depends on where you live and when you place your order. If you place your order after 1 pm, it’ll ship the next day.
IPhone 15 Pro • Unlocked
Navigating the waters of refurbished electronics can feel daunting. At Back Market, assurance comes in the form of vetted sellers and a grading system that categorizes the condition of their items. However, like any marketplace, the experiences customers have had do vary. Some buyer feedback highlights excellent value and satisfaction, while others have pointed out inconsistencies or challenges with their purchases. Ultimately, understanding the platform’s policies and guarantees is crucial for us to make informed decisions that align with our expectations for quality, protection, and service.